Frequently Asked Questions

Washing/Care Instructions

Wash inside out on cold, hang dry for the best longevity of colors. Tumble dry low if needed.

When do my items ship?

Items ship within 1-2 days business days of an order being placed via USPS Priority Mail.

Where do you ship to?

The United States only, at this time.

Where/When is In Store Pick Up?

Leggings Lady PDX Warehouse
1509 SW Sunset Blvd - Suite 1H
Portland, OR 97239

Mondays, Wednesdays, Fridays: 11 am - 1pm
No Appointment Needed
*Other arrangements can be made by contacting: JolieFaulkner@gmail.com
* We are in the same parking lot/building as Upper Westside Playgym
* We now offer Thusdays bi-weekly starting April 27th, 2017 from 1-8 as pickup times, shopping times, wine and music! Email us for more info. 

Do you carry maternity leggings?

The butter soft leggings are very stretchy and are comfortably worn both during and directly after pregnancy. Order true to size or one size up for extra comfort.

Do you carry leggings smaller than a size 4?

We have a good number of petite customers that wear the 'One Size' leggings, but because body shapes are all so different, we just say the leggings start at size 4. There are some patterns that run smaller, if they are available you can find them by searching for the word 'petite.'

 

Leggings Size Chart

Adult Leggings

*We carry many manufacturers brands so we can offer the best selection to you. Because of this, sizing can vary slightly brand to brand.

Please read the individual leggings description for more exact sizing to that garment.

One Size - 4-10

Plus Size - 10-16

XL - 16-20

 

Kids Leggings

*We carry many different brands so we can offer you the best selection. Kids leggings can have different sizing from brand to brand. Below is a breakdown of the most common sizing on kids leggings.

Please read the individual garments description for more exact sizing to that garment.

 Kids Leggings

S/M 3-5yo

L/XL 5-8yo 

Bamboo Dresses Size Chart

Small - 4-6
Medium - 8-10
Large - 12-14

Returns/Exchanges

14-day exchange only, unworn with tags
Exchange Only
Send an email with your information to joliefaulkner@gmail.com

Why aren't my codes working?

Shopify will not allow the stacking of codes. Which means only one code will work at a time. To avoid this issue the best we can, we mark items down and have other apps that automatically apply discounts when you become eligible for a promotion. 

I can't view my cart! How can I?

We apologize for this inconvenience and are working with our developer on this bug. In the meantime, find the "Cart" option in our navigation bars via Menu and in Footer. 

I didn't get my newsletter coupon / my coupon doesn't work:

This is primarily caused by an expired coupon. Coupon codes for joining the newsletter are only valid during that same month. For example, if you joined in January your code will expire on the last day of January. If you signed up in December, there was a glitch in our setup that wasn't sending the emails properly and most likely you did not get one. That's long gone unfortunately but just message us if you've never used a coupon code just email us and we'll give you the current after verifying your info.

Where are my rewards? I signed up for the newsletter:

To clarify the confusion here, the rewards program and the newsletter are two different entities. One can be signed up for one and not be part of the other. They offer two completely different realms of possibilities. 


Rewards program: a full program to receive rewards each time you purchase, and once you've created social media actions. This is powered by Sweet Tooth, do a search in your email (and look in spam) to find info. If you don't have anything, most likely you are not signed up. Learn more about the details in our blog here

Newsletter: An email mailing list that provides you with our most essential updates, promotions, sales, etc. Upon joining this newsletter you instantly receive a coupon code of 20% OFF to use during that same month. This code will A) open in a new tab in your browser, and B) will also email you a copy of that same page. Please always check your spam just in case your email provider filtered it.  Join the newsletter here

 

Where do I enter the codes during checkout?

There is an "apply discount" box at checkout for you to put one code. View Cart > Look on the right part of the screen > "Gift card or discount code" > hit Apply.